Contact Us

Have a question, bug report, or feature request? We'd love to hear from you. Our team typically responds within 24 hours.

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App Version

v1.0 (iOS)

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Response Time

Within 24 hours

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Available

Worldwide on the App Store

Frequently Asked Questions

What is Converge AI? โ–พ

Converge AI is an app that makes group decisions effortless. Create a group, invite friends, set preferences (budget, mood, distance, dietary needs), and let AI suggest activities. Everyone votes, and Converge picks the winner โ€” so you can stop debating and start doing.

Do my friends need to download the app? โ–พ

Nope! When you invite friends, they receive a web link via text message. They can set preferences and vote directly from their phone's browser โ€” no download required. They can always download the app later for the full experience.

How does the AI decide? โ–พ

Converge uses Google's Gemini AI to analyze everyone's preferences โ€” interests, budget range, distance, and dietary restrictions โ€” then generates personalized suggestions for real places near your group. After everyone votes, the AI tallies results and picks the activity with the strongest group consensus.

What's included in the free plan? โ–พ

Free users get 2 groups with 3 AI suggestions per session, plus all core features: web invites, real-time voting, location-aware results, and the beautiful dark mode UI. It's plenty for casual use.

What does Converge Pro include? โ–พ

Converge Pro ($6.99/month) unlocks unlimited groups, 35 AI suggestions per session, priority AI processing, group analytics, session history, and the ability to export decisions. It's perfect for people who are always planning things.

How do I cancel my subscription? โ–พ

Subscriptions are managed through your Apple ID. Go to Settings โ†’ [Your Name] โ†’ Subscriptions โ†’ Converge Pro โ†’ Cancel Subscription. You'll keep access until the end of your billing period.

Is my data safe? โ–พ

Absolutely. Converge uses Firebase's enterprise-grade security infrastructure. We use anonymous authentication โ€” we don't collect emails, passwords, or personal information. Your group data is only accessible to group members. See our Privacy Policy for full details.

The app is stuck on "Tallying votes..." โ€” what do I do? โ–พ

This is rare but can happen if the AI takes a moment. The app has a built-in timeout โ€” after 30 seconds it will automatically pick a winner from the votes locally. If it's still stuck, force-close and reopen the app; your session data is saved.

Can I use Converge for just myself? โ–พ

Yes! If you're the only person in a group, Converge will give you personalized recommendations just for you. The AI adapts its reasoning to give you a great solo pick.

Something isn't working. How do I report a bug? โ–พ

Send us an email at support@convergeapp.co with a description of the issue, your device model, and iOS version. Screenshots help! We'll investigate and get back to you within 24 hours.